Lead Service Dispatcher Salary: Springfield, IL
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The median annual wage for Lead Service Dispatcher in Springfield, IL was $54,900 in May 2025 (BLS). The middle half of workers earned between $46,040 and $69,190.
Closest proxy Our title "Lead Service Dispatcher" is reported by BLS as SOC 43-5032 Dispatchers, Except Police, Fire, and Ambulance. Closest proxy: Dispatchers, Except Police, Fire, and Ambulance. This published occupation covers only part of Lead Service Dispatcher; do not treat it as a quoted range for the complete role.
The Springfield, IL median is $4,560 above the national median of $50,340 (9.1%).
Annual wages
Lead Service Dispatcher, Springfield, IL, annual wages: 10% earned less than $36,000, half earned less than the median of $54,900, 90% earned less than $83,950 (BLS, May 2025).
| Measure | Annual wage | What it means |
|---|---|---|
| 10th percentile | $36,000 | 10% of workers in this occupation and area earned less than this. |
| 25th percentile | $46,040 | 25% earned less than this. |
| Median (50th) | $54,900 | Half earned less, half earned more. |
| 75th percentile | $69,190 | 75% earned less than this. |
| 90th percentile | $83,950 | 90% earned less than this. |
| Mean | $57,780 | Arithmetic average of reported wages. |
Hourly wages
Lead Service Dispatcher, Springfield, IL, hourly wages: 10% earned less than $17.31, half earned less than the median of $26.40, 90% earned less than $40.36 (BLS, May 2025).
| Measure | Hourly wage | What it means |
|---|---|---|
| 10th percentile | $17.31 per hour | 10% of workers in this occupation and area earned less than this. |
| 25th percentile | $22.14 per hour | 25% earned less than this. |
| Median (50th) | $26.40 per hour | Half earned less, half earned more. |
| 75th percentile | $33.27 per hour | 75% earned less than this. |
| 90th percentile | $40.36 per hour | 90% earned less than this. |
| Mean | $27.78 per hour | Arithmetic average of reported wages. |
National comparison
| Measure | Annual wage | What it means |
|---|---|---|
| 10th percentile | $36,030 | 10% of workers in this occupation and area earned less than this. |
| 25th percentile | $42,750 | 25% earned less than this. |
| Median (50th) | $50,340 | Half earned less, half earned more. |
| 75th percentile | $62,450 | 75% earned less than this. |
| 90th percentile | $78,140 | 90% earned less than this. |
| Mean | $54,740 | Arithmetic average of reported wages. |
Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025. SOC 43-5032 Dispatchers, Except Police, Fire, and Ambulance, Springfield, IL.
What BLS wages include. Base pay plus any guaranteed or production-based incentive pay. They leave out overtime, discretionary bonus, benefits, per diem and relocation.
BLS definitions, verbatim
wages
Base rate; cost-of-living allowances; guaranteed pay; hazardous-duty pay; incentive pay, including commissions and production bonuses; and tips are included. Excluded are overtime pay, severance pay, shift differentials, nonproduction bonuses, employer cost for supplementary benefits, and tuition reimbursements.
hours
Annual wages have been calculated by multiplying the hourly wages by 2,080 hours; for occupations where hourly wages are not published, annual wages were taken directly from the reported survey data.
Other markets
These are other target markets with published figures, not nearby areas.
All Lead Service Dispatcher figures | All roles in Springfield, IL
What belongs in the pay comparison for Lead Service Dispatcher?
BLS includes commissions and production-based incentives. Ask which earnings are guaranteed, which depend on booked or completed work, and which can be reversed. A discretionary bonus does not belong in the BLS comparison.
Published wages are not a complete offer for this specific seat. The occupation is Dispatchers, Except Police, Fire, and Ambulance, SOC 43-5032. Closest proxy: Dispatchers, Except Police, Fire, and Ambulance. This published occupation covers only part of Lead Service Dispatcher; do not treat it as a quoted range for the complete role.
What BLS wages include. Base pay plus any guaranteed or production-based incentive pay. They leave out overtime, discretionary bonus, benefits, per diem and relocation.
BLS definitions, verbatim
wages
Base rate; cost-of-living allowances; guaranteed pay; hazardous-duty pay; incentive pay, including commissions and production bonuses; and tips are included. Excluded are overtime pay, severance pay, shift differentials, nonproduction bonuses, employer cost for supplementary benefits, and tuition reimbursements.
hours
Annual wages have been calculated by multiplying the hourly wages by 2,080 hours; for occupations where hourly wages are not published, annual wages were taken directly from the reported survey data.
What changed since May 2024
SOC 43-5032. Published annual median: $46,520 (May 2024) and $54,900 (May 2025). These are two BLS releases, not a projection.